Store Operations & Merchandising Specialist

sephora.com; Tukwila (WA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Competitive pay

Job summary

Sephora is seeking an Operations Associate to be the backbone of the store, ensuring smooth operations that support an exceptional client experience. You will handle inventory management, stock replenishment, and accurate promotional setups while contributing to a welcoming, inclusive team environment.

Ideal candidates bring 1–2 years in retail or customer-facing roles, strong organizational skills, and a passion for Sephora's brand.

Qualifications

• 1-2 years of experience in a retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Quick learner with the ability to absorb and communicate product knowledge.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.
• Comfortable in a fast-paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Support daily operations: manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising to reflect Sephora’s brand through promotion setups and events.
• Deliver exceptional service and help create outstanding client experiences while achieving sales goals.
• Foster inclusivity and teamwork; promote a culture of openness and empowerment.
• Uphold Sephora standards by following policies and ensuring a safe, enjoyable shopping environment.

Skills

Experience: 1-2 years

Organizational skills

Time management

Quick learner

Product knowledge

Customer service

Communication skills

Interpersonal skills

Team player

Goal-driven

Fast-paced environment

Physical ability

Job description

Sephora is seeking an Operations Associate to be the backbone of the store, ensuring smooth operations that support an exceptional client experience. You will handle inventory management, stock replenishment, and accurate promotional setups while contributing to a welcoming, inclusive team environment.

Ideal candidates bring 1–2 years in retail or customer-facing roles, strong organizational skills, and a passion for Sephora's brand.