Retail Operations & Merchandising Associate

sephora.com; Tempe (AZ); On-site; USD 25,000 - 28,000; Part time

Job summary

Sephora is seeking an Operations Associate at our Tempe store to handle inventory, merchandising, and daily store operations. You will support a high-quality client experience, collaborate with teammates, and help achieve sales goals in a fast-paced environment.

The role requires adaptability, strong communication, and a commitment to Sephora’s standards, with shift-based scheduling including peak times.

Qualifications

• 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Quick learner with the ability to absorb and communicate product knowledge.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.
• Comfortable in a fast-paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Support daily operations: Manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising: Ensure the store reflects Sephora's brand through accurate promotional setups and event execution.
• Deliver exceptional service: Support the team in creating outstanding client experiences and achieving sales goals.
• Foster inclusivity and teamwork: Promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: Follow company policies and help create a safe, secure, and enjoyable shopping experience for all.

Skills

Customer service

Organization

Time management

Communication

Interpersonal skills

Team player

Adaptability

Job description

Sephora is seeking an Operations Associate at our Tempe store to handle inventory, merchandising, and daily store operations. You will support a high-quality client experience, collaborate with teammates, and help achieve sales goals in a fast-paced environment.

The role requires adaptability, strong communication, and a commitment to Sephora’s standards, with shift-based scheduling including peak times.