Store Operations Specialist – Athlete-Ready Experience

Dick's Sporting Goods; Portage (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Specialist - Off Field Operations to support inventory accuracy, fulfillment, and store operations. You will be the go-to expert in your area, ensuring the store runs smoothly and athletes are ready to shop.

The role requires a High School Diploma and 1–3 years in retail or customer-facing roles. You will contribute to delivering exceptional experiences and teamwork in a fast-paced environment.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience in retail or customer service.
• Customer-facing experience preferred.

Responsibilities

• Engage athletes to understand shopping needs and provide information.
• Onboard and train new team members in store processes.
• Act as subject matter expert in designated store areas.
• Ensure products are ready for purchase and athletes are engaged.
• Maintain merchandising and presentation standards.
• Promote loyalty programs and other company initiatives.

Skills

Customer service

Retail experience

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Specialist - Off Field Operations to support inventory accuracy, fulfillment, and store operations. You will be the go-to expert in your area, ensuring the store runs smoothly and athletes are ready to shop.

The role requires a High School Diploma and 1–3 years in retail or customer-facing roles. You will contribute to delivering exceptional experiences and teamwork in a fast-paced environment.