Athlete Experience & Store Operations Specialist

DICK'S Sporting Goods, Inc.; Auburn Hills (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

DICK'S Sporting Goods, Inc. is seeking a Specialist – Off Field Operations. You will help ensure inventory accuracy, fulfill orders, and keep the store running smoothly while delivering an outstanding athlete experience.

The role emphasizes proactive engagement, product knowledge, and collaboration with teammates to meet customer needs and store standards in a fast-paced retail environment.

Qualifications

• High School Diploma or Equivalent.
• 1–3 years of retail or customer-facing experience.
• Excellent communication and interpersonal skills.

Responsibilities

• Delivers an outstanding athlete experience by engaging customers and providing accurate product information.
• Anticipates customer needs and drives sales through product recommendations.
• Onboards and trains new team members as area subject matter expert.
• Acts as go-to expert for designated process categories to ensure smooth execution.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods, Inc. is seeking a Specialist – Off Field Operations. You will help ensure inventory accuracy, fulfill orders, and keep the store running smoothly while delivering an outstanding athlete experience.

The role emphasizes proactive engagement, product knowledge, and collaboration with teammates to meet customer needs and store standards in a fast-paced retail environment.