Store Operations Specialist

Sally Beauty Holdings, Inc.; Winston-Salem (NC); On-site; USD 19,000 - 22,000; Part time

Job summary

Sally Beauty Holdings, Inc. is seeking a Store Operations Associate in Winston-Salem, NC. This role focuses on executing store operations to ensure a world-class customer experience, including inventory, receiving, product placement, and backstock management.

The position emphasizes collaboration with the Store Manager, adherence to brand standards, and supporting planogram updates, merchandising, and price changes for an optimal shopping environment.

Qualifications

• High School Diploma or equivalent; must be 18 years of age or older.
• 1+ years retail sales or customer service experience preferred.
• Able to meet scheduling needs including before/after business hours and lift heavy boxes.
• Able to communicate with customers, co-workers and management clearly and concisely.
• Ability to execute brand standards to support customer service.

Responsibilities

• 60% Operations: support shipment processing, 48-hour turnaround from delivery, product placement, ASN acknowledgement, damages, inventory accuracy counts, transfers, and retention of all inventory management paperwork; maintain stockroom and store appearance; may open or close the store.
• 30% Inventory Management/Loss Prevention: use company technology to support inventory processes and omni-channel shopping; follow safety and Loss Prevention policies; adhere to inventory control procedures &'].
• 10% People: promote customer experience, assist onboarding and training of new associates, advocate for diversity and belonging.

Skills

Customer service

Communication

Detail oriented

Team player

Flexibility

Education

High School Diploma or equivalent

Job description

Sally Beauty Holdings, Inc. is seeking a Store Operations Associate in Winston-Salem, NC. This role focuses on executing store operations to ensure a world-class customer experience, including inventory, receiving, product placement, and backstock management.

The position emphasizes collaboration with the Store Manager, adherence to brand standards, and supporting planogram updates, merchandising, and price changes for an optimal shopping environment.