Store Operations & Service Leader

Burlington Coat Factory of TX, LP; McAllen (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid time off

401(k) plan

Associate discount

Job summary

Burlington Stores, Inc. in Texas is seeking an Operations Service Manager to lead Customer Service, Cashier and Receiving teams, ensuring policy compliance, asset protection, and smooth store operations.

You will coach supervisors, manage staffing, training, and succession planning while partnering with District and Regional teams. The role demands 3+ years in Retail Management or Store Operations in off-price or big-box settings, flexibility to work early mornings, nights, weekends, and

Qualifications

• 3+ years of Retail Management or Store Operations experience in Off Price / Big Box / multi-unit retail.
• Ability to lead Customer Service and Cashier teams and oversee receiving operations.
• Flexibility to work early mornings, nights, weekends, and holidays.

Responsibilities

• Lead the Customer Service and Cashier teams, ensuring policy compliance and asset protection.
• Oversee receiving processes, inventory accuracy, and SOP execution.
• Act as MOD, set leadership example, and support staffing, training and succession planning.

Skills

Retail Management

Store Operations

Leadership

Customer Service

Team Coaching

Job description

Burlington Stores, Inc. in Texas is seeking an Operations Service Manager to lead Customer Service, Cashier and Receiving teams, ensuring policy compliance, asset protection, and smooth store operations.

You will coach supervisors, manage staffing, training, and succession planning while partnering with District and Regional teams. The role demands 3+ years in Retail Management or Store Operations in off-price or big-box settings, flexibility to work early mornings, nights, weekends, and