Store Operations & Sales Leader | Growth & Brand

Abercrombie & Fitch Co.; Troy (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy, operations, and people leadership in a fast-paced retail setting.

You will oversee daily store operations, manage opening and closing routines, and ensure exceptional customer service while driving sales and brand standards. You will lead staffing, training, and development, curate engaging floorsets and visual displays, and use sales analytics to inform decisions.

Qualifications

• Retail or store management experience preferred.
• Ability to lead teams, recruit, train, and motivate staff.
• Strong customer service ethos with focus on brand standards.

Responsibilities

• Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & inventory control.
• Operate POS systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Leadership

Staffing & Training

Customer Service

Operations Management

Visual Merchandising

Sales Analysis

Payroll Management

Tools

POS Systems

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy, operations, and people leadership in a fast-paced retail setting.

You will oversee daily store operations, manage opening and closing routines, and ensure exceptional customer service while driving sales and brand standards. You will lead staffing, training, and development, curate engaging floorsets and visual displays, and use sales analytics to inform decisions.