Store Operations & Process Improvement Lead

The Home Depot; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

The Home Depot is seeking a strategic Operations Analyst to manage store operations processes and drive major process improvement initiatives across stores. You will partner with the Operations Strategy Team to deliver actionable insights and lead cross-functional projects that enhance efficiency and bottom-line impact.

Key responsibilities include analyzing problems, guiding field actions, and developing changes to optimize operations.

Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Bachelor's degree or equivalent in a related field.
• PMI certification preferred.
• 3 years of retail experience or process management in related area.

Responsibilities

• Analyze fundamental components of problems and guide action to the team and field.
• Develop and implement changes to improve store operations processes and lead improvement projects.
• Manage day-to-day processes within areas of responsibility and maintain project work plans.
• Address issues and roadblocks affecting area of responsibility.
• Respond to store needs and drive execution of strategic projects and process improvements.
• Communicate effectively and build partnerships with field/stores.
• Provide high-level insights and recommendations from analyses of business data.
• Guide and train team members on area-specific processes and best practices.
• Maintain knowledge base on operations and processes in store operations.
• Oversee selection, performance appraisal, and development of support team (Business Analysts).

Skills

Store knowledge

Leadership

Operations experience

Communication with field/stores

Quantitative analysis

Education

Bachelor's degree or equivalent

Job description

The Home Depot is seeking a strategic Operations Analyst to manage store operations processes and drive major process improvement initiatives across stores. You will partner with the Operations Strategy Team to deliver actionable insights and lead cross-functional projects that enhance efficiency and bottom-line impact.

Key responsibilities include analyzing problems, guiding field actions, and developing changes to optimize operations.