Store Operations Leader & People Developer

Abercrombie & Fitch Co.; Springfield, Northern (VA, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus

Paid Time Off

Paid Volunteer Day

Merchandise Discount

Medical Insurance

Life Insurance

Disability Insurance

Associate Assistance Program

Parental Leave

401(k) Match

Training & Development

Career Advancement

Global Team

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend strategy, operations, creativity, and people leadership in-store. You will drive sales through product knowledge, visual merchandising, and superior customer service while overseeing opening/closing and payroll tasks.

The role emphasizes talent development, recruiting, training, and engagement. You’ll lead from within with opportunities to grow into future store leadership across the brand.

Qualifications

• Bachelor’s degree or 1 year of supervisory experience in a customer-facing role.
• Strong customer focus and fashion knowledge.
• Excellent communication and interpersonal skills; able to coach others.
• Ability to multi-task in a fast-paced retail environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer service

Staff supervision

Scheduling & payroll

Training & development

Product knowledge

Brand awareness

Communication skills

Team leadership

Coaching

Education

Bachelor’s degree or 1 year supervisory experience

Tools

POS systems

Inventory software

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend strategy, operations, creativity, and people leadership in-store. You will drive sales through product knowledge, visual merchandising, and superior customer service while overseeing opening/closing and payroll tasks.

The role emphasizes talent development, recruiting, training, and engagement. You’ll lead from within with opportunities to grow into future store leadership across the brand.