Store Operations & People Leader

Abercrombie & Fitch Spain, SL; Braintree (MA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

401(K) Savings Plan with Company Match

Training and Development

Opportunities for Career Advancement

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy, operations, creativity, and people leadership. You will drive sales by analyzing the business, delivering top-tier customer service, and overseeing daily store operations from opening to closing.

You will lead recruitment, training, and engagement, while leveraging fashion knowledge to update floorsets and visuals. This role promotes from within and supports future leaders of the store.

Qualifications

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer service

Staff supervision

Communication

Interpersonal skills

Coaching

Payroll management

Time management

Education

Bachelor's degree

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy, operations, creativity, and people leadership. You will drive sales by analyzing the business, delivering top-tier customer service, and overseeing daily store operations from opening to closing.

You will lead recruitment, training, and engagement, while leveraging fashion knowledge to update floorsets and visuals. This role promotes from within and supports future leaders of the store.