Assistant Manager: Lead Sales, Ops & People

Abercrombie & Fitch Spain, SL; Charlotte (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Quarterly bonus

Paid time off

Paid volunteer day

Merchandise discount

Health insurance

Life insurance

Disability insurance

Parental leave

401(k) match

Training & development

Career advancement

Global team

Job summary

Abercrombie & Fitch Co. seeks an Assistant Manager to blend business strategy, operations, and people leadership in a fast-paced store setting. You will drive sales by analyzing performance, delivering top-tier customer service, and guiding daily store operations from opening to closing.

This role emphasizes floorset updates, fashion knowledge, and talent development. With a promote-from-within approach, you’ll recruit, train, and engage staff while maintaining brand standards and visual

Qualifications

• Bachelor's degree or one year supervisory experience in a customer-facing role.
• Strong customer focus and passion for fashion retail.
• Excellent communication and interpersonal abilities; coach and develop others.
• Ability to analyze operations, schedule staff, and improve store processes.
• Awareness of fashion trends and brand standards.

Responsibilities

• Perform opening and closing routines.
• Supervise salesfloor and stockroom to ensure service and operations are seamless.
• Coordinate staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and conduct inventory control.
• Operate Register/Point of Sale systems.
• Fulfill Omni-Channel orders.
• Represent the Brand and embody Company Culture and Values.

Skills

Customer service

Leadership

Communication

Interpersonal skills

Coaching

Multi-tasking

Education

Bachelor's degree

One year supervisory experience

Job description

Abercrombie & Fitch Co. seeks an Assistant Manager to blend business strategy, operations, and people leadership in a fast-paced store setting. You will drive sales by analyzing performance, delivering top-tier customer service, and guiding daily store operations from opening to closing.

This role emphasizes floorset updates, fashion knowledge, and talent development. With a promote-from-within approach, you’ll recruit, train, and engage staff while maintaining brand standards and visual