Store Operations Manager - Thrift & Donations

The Salvation Army - Alaska Division; Juneau (AK); On-site; USD 66,125,000 - 82,656,000; Full time

Job summary

The Salvation Army - Alaska Division in Juneau, AK is seeking a dedicated Thrift Store Manager to supervise store operations, staff, and volunteers while driving revenue and maintaining strong community relations.

You will manage donations, merchandising, scheduling, training, and adherence to policies, with emphasis on quality control, customer service, budgeting, and safe, efficient operations in a full-time, on-site role.

Qualifications

• High School Diploma or Equivalency.
• Minimum two years of management experience in a retail operation.
• Experience supervising staff and volunteers is a plus.
• Minimum two years of specialty retail, thrift, consignment or distribution management preferred; three years desired.

Responsibilities

• Oversee and manage staff, including scheduling, hiring, supervising, coaching, and evaluations.
• Ensure store operations and donation processes run efficiently within budget.
• Lead merchandising and volunteer coordination to maximize revenue and community impact.
• Maintain fiscal controls and adhere to policies; protect assets and cash.

Skills

Staff management

Customer service

Communication

Problem solving

Adaptability

Team leadership

Education

High School Diploma or Equivalency

Tools

Point of Sale

MS Word

MS Excel

Outlook

Job description

The Salvation Army - Alaska Division in Juneau, AK is seeking a dedicated Thrift Store Manager to supervise store operations, staff, and volunteers while driving revenue and maintaining strong community relations.

You will manage donations, merchandising, scheduling, training, and adherence to policies, with emphasis on quality control, customer service, budgeting, and safe, efficient operations in a full-time, on-site role.