Store Operations Manager — Lead Performance & Service

CVS Health; Jacksonville (FL); On-site; USD 54,443,000 - 83,097,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in Jacksonville, FL is seeking an Operations Manager to support the Store Manager in leading a CVS/pharmacy store, driving store execution and customer service excellence. The role emphasizes strong leadership, initiative, and building consumer loyalty through effective team management.

The Operations Manager oversees staffing, training, and development, financial management, and customer service leadership, with a focus on delivering a high-quality health experience for customers and

Qualifications

• Deductive reasoning ability and advanced analytical skills.
• Strong communication, leadership, supervision, and influencing skills.
• Ability to work a full-time flexible schedule, including early mornings, overnights, weekends, overtime as needed, and respond to urgent issues at the store.

Responsibilities

• Lead store crews and supervise activities with clear communication.
• Support Store Manager with operational and service improvement plans.
• Oversee sales, inventory, staffing, and financial management.
• Provide exceptional customer service leadership and guidance to team.

Skills

Deductive reasoning

Advanced analytical skills

Computer skills

Advanced communication

Leadership

Supervision

Flexibility scheduling

Overtime readiness

Education

High School Diploma or equivalent

Job description

CVS Health in Jacksonville, FL is seeking an Operations Manager to support the Store Manager in leading a CVS/pharmacy store, driving store execution and customer service excellence. The role emphasizes strong leadership, initiative, and building consumer loyalty through effective team management.

The Operations Manager oversees staffing, training, and development, financial management, and customer service leadership, with a focus on delivering a high-quality health experience for customers and