Store Operations Leader: Drive Performance & Service

CVS Health; Milton (FL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Paid time off

Retirement plan

Wellness programs

Job summary

CVS Health is seeking an Operations Manager to join the Store Management team in Florida. You will oversee store execution, drive performance, supervise staff, and support customer service excellence across the CVS/pharmacy location.

Under the Store Manager, you will lead the crew, manage hiring, scheduling, training, and financials while ensuring policy alignment and community-focused service. This role requires a flexible full-time schedule.

Qualifications

• Deductive reasoning and advanced analytical skills required.
• Strong communication, leadership, and influencing abilities.
• Ability to work a full-time flexible schedule including early mornings, overnights and weekends.
• Retail management experience preferred.

Responsibilities

• Lead the store crew and manage day-to-day store operations.
• Supervise activities and ensure policy compliance.
• Communicate information clearly to staff.
• Support the Store Manager with action plans for service improvements.
• Assist customers with questions and resolve complaints.
• Promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Leadership and supervision

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health is seeking an Operations Manager to join the Store Management team in Florida. You will oversee store execution, drive performance, supervise staff, and support customer service excellence across the CVS/pharmacy location.

Under the Store Manager, you will lead the crew, manage hiring, scheduling, training, and financials while ensuring policy alignment and community-focused service. This role requires a flexible full-time schedule.