Store Operations Manager

The Habegger Corporation; Knoxville (TN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Aflac Coverage

Paid Vacations

Sick Time

Profit Sharing

FSA

401(k) with company match

Job summary

The Habegger Corporation in Knoxville, TN is seeking a Store Operations Manager to lead day-to-day operations, grow sales, and manage inventory. You will drive profitability, coordinate with staff and vendors, and ensure top-tier customer service across the branch.

This full-time role requires strong leadership, strategic thinking, and the ability to meet targets while maintaining safety and compliance in a fast-paced HVAC distribution environment.

Responsibilities

• Oversee day-to-day operations to keep the business running smoothly.
• Lead and motivate the store team to deliver excellent customer service.
• Drive sales growth and meet business targets within the HVAC distribution space.
• Manage inventory and optimize warehouse operations.
• Coordinate fleet and ensure regulatory compliance.
• Review investments, identify growth opportunities, and increase profitability.

Job description

Are you motivated to exceed your targets and contribute to continual business growth? Can you effectively lead a team, motivate them throughout the day-to-day, and ensure accountability for results? If so, consider joining the Habegger Corporation in Knoxville, TN as a full-time Store Operations Manager!

We're offering a competitive salary (based on qualifications) and a benefits package including health insurance, dental, life insurance, Aflac coverage, paid vacations, sick time, profit sharing, a flexible spending account (FSA), and a 401(k) plan with up to 5% company match. Join us in this dynamic management role and play a key part in our short- and long-term success!

WHAT THE ROLE LOOKS LIKE

Typical work hours are Monday - Friday, 9:00 am - 5:00 pm. The Store Operations Manager provides invaluable support in all aspects of the business, so additional hours may be required to ensure we meet seasonal needs, maintain inventory, complete special projects, deliver excellent customer service, and swiftly respond to facility issues or operational roadblocks.

This management role oversees the day-to-day operations that keep our business running smoothly, and implements the big picture strategies that keep us growing within the HVAC space. You'll take charge of the branch's results, leading your team in providing excellent customer service and actively seeking out new sales opportunities within your territory. By coordinating with staff, vendors, customers, and leadership, you'll meet business targets and strengthen relationships with both new and existing partners. You'll review our investments, identify areas for growth, and take active steps towards increasing profitability.

Your focus will include growing sales, managing inventory, optimizing warehouse operations, coordinating our fleet, and maintaining regulatory compliance. You'll monitor these performance metrics and make adjustments as needed to improve operations and meet targets. Using programs like NetSuite ERP and its integrated warehouse management system (WMS), you'll track inventory levels, measure warehouse productivity, and ensure efficient order fulfillment processes. You'll also assist the store employees with tasks like answering phones and serving customers at the counter. You'll serve as a positive example for your team, encouraging all staff to do their best and keep growing within their roles!

WHO ARE WE?

We are an experienced HVAC distributor providing top-quality products since 1952. We have over 40 locations in 8 states and have demonstrated customer loyalty and support in helping businesses grow. Our goal is to be number one in the industry while maintaining the highest ethical standards.

Here at Habegger, our philosophy is to "hire good people, give them the tools, and get out of the way." We know that our team of outstanding employees is why we have the success that we do, so we offer a culture of growth, great pay, and excellent benefits.

STORE OPERATIONS MANAGER REQUIREMENTS

• Demonstrated ability to drive sales growth and meet business targets
• Experience managing inventory and operational activities
• Excellent leadership, communication, and team-building abilities
• Effective decision-making and problem-solving skills
• Organizational skills, attention to detail, and time management abilities
• Proficiency with technology, including computers, ERP systems, business software, and WMS
• Commitment to acting safely, helping others grow, and building a high-performing team
• Ability to hold others accountable while maintaining a positive, supportive environment
• Valid driver's license with a good driving record
• High school degree or GED equivalent

Preferred Criteria

• Leadership or management experience
• Experience in the HVAC industry or in a wholesale distribution environment
• Forklift experience
• NetSuite ERP and/or integrated WMS proficiency
• Associate or bachelor's degree