Store Operations Leader — Pharmacy & Retail

Walgreens Co.; Baltimore (MD); On-site; USD 47,000 - 72,000; Full time

Job summary

Walgreens Co. is seeking a store supervisor to oversee the front end and pharmacy operations, ensuring strong customer service and efficient store performance. You will lead a team, oversee scheduling, and drive profitability while maintaining compliance and safety standards.

This role requires a Bachelor’s degree or equivalent supervisory experience, leadership skills, and the ability to adapt to a flexible schedule including evenings and weekends. Join Walgreens Co.

Qualifications

• Bachelor’s degree with a solid academic record or equivalent experience.
• Demonstrated leadership abilities with strong communication and business acumen.
• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including extended days, evenings, and weekend hours.

Responsibilities

• Supervises customer service associates and designated hitters; manages front end and store operations.
• Leads store team including recruitment, hiring, performance management, and discipline.
• Engages customers and patients, resolves complaints, and promotes a positive customer experience.
• Collaborates with external partners to support pharmacy operations and community outreach.
• Analyzes financial and performance data to drive store improvements.

Skills

Leadership

Customer service

Store operations

Team building

Education

Bachelor's degree

Job description

Walgreens Co. is seeking a store supervisor to oversee the front end and pharmacy operations, ensuring strong customer service and efficient store performance. You will lead a team, oversee scheduling, and drive profitability while maintaining compliance and safety standards.

This role requires a Bachelor’s degree or equivalent supervisory experience, leadership skills, and the ability to adapt to a flexible schedule including evenings and weekends. Join Walgreens Co.