Store Leader: Front-End & Pharmacy Ops

Walgreens; North Reading (MA); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens is seeking an experienced leader to supervise the front-end and pharmacy operations, ensuring excellent customer experience and store performance. The role involves recruiting, coaching, and managing a team, with a focus on scheduling, compliance, and profitability.

Ideal candidates will have a Bachelor's degree or equivalent supervisory experience, strong communication, and a track record of building high-performing teams across retail and pharmacy operations.

Qualifications

• Bachelor's degree or equivalent supervisory experience.
• Experience leading front-end and pharmacy operations preferred.
• Strong leadership, communication, and ethical business conduct.

Responsibilities

• Lead and train store team, including recruitment, coaching, and performance management.
• Oversee front-end and pharmacy operations to ensure store goals are met.
• Manage scheduling, time records, and coverage to support store needs.
• Collaborate with Store Manager and District Manager to drive sales and profitability.
• Ensure compliance with policies, laws, and safety standards.
• Provide exceptional customer service and resolve issues promptly.

Skills

Leadership

People management

Training & development

Customer service

Scheduling

Recruitment

Discipline

Performance management

Operations supervision

Budgeting

Education

Bachelor's degree

High School Diploma/GED

Walgreens LEAP training

Tools

POS systems

Inventory management software

Security systems

Job description

Walgreens is seeking an experienced leader to supervise the front-end and pharmacy operations, ensuring excellent customer experience and store performance. The role involves recruiting, coaching, and managing a team, with a focus on scheduling, compliance, and profitability.

Ideal candidates will have a Bachelor's degree or equivalent supervisory experience, strong communication, and a track record of building high-performing teams across retail and pharmacy operations.