Store Operations Leader - Lead & Serve Pets

Petco; Long Beach (CA); On-site; USD 26,000 - 40,000; Full time

Job summary

Petco in Long Beach is seeking a Key Holder to help ensure smooth daily operations, deliver exceptional customer service, and maintain a safe, welcoming environment for pets and people. You will supervise partners, open/close the store, and support merchandising, inventory, and daily tasks on the sales floor.

The role emphasizes leadership, problem-solving, and strong communication in a fast-paced retail setting, with flexible hours to cover evenings, weekends, and holidays.

Qualifications

• Retail experience and supervisory capability.
• Strong leadership, problem-solving and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Basic math skills and experience handling cash and transactions.

Responsibilities

• Open and close the store following cash handling, safety, and security protocols.
• Support daily store operations including sales, task execution, and recovery.
• Supervise partners on the sales floor and provide guidance during shifts.
• Identify inventory issues and communicate with store leadership.

Skills

Retail experience

Leadership

Problem solving

Communication

Multitasking

Cash handling

Math skills

Job description

Petco in Long Beach is seeking a Key Holder to help ensure smooth daily operations, deliver exceptional customer service, and maintain a safe, welcoming environment for pets and people. You will supervise partners, open/close the store, and support merchandising, inventory, and daily tasks on the sales floor.

The role emphasizes leadership, problem-solving, and strong communication in a fast-paced retail setting, with flexible hours to cover evenings, weekends, and holidays.