Store Operations Leader: Inventory, Merch & Service

Sephora; Short Pump (VA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Inclusion & Belonging

Healthcare benefits

Job summary

Sephora in Short Pump, VA is seeking an Operations Leader to drive store operations and coach the team. You’ll oversee inventory, replenishment, and order fulfillment while ensuring Sephora standards are met and the client experience shines.

The role emphasizes leadership, training, and collaboration to deliver sales goals in a fast-paced retail environment, with full-time hours and flexible scheduling in peak periods.

Qualifications

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
• Ability to lead, coach, and develop teams to achieve goals.
• Excellent communication and interpersonal skills.
• Strong problem-solving and organizational abilities.
• Effective time management in a dynamic retail environment.
• Motivate teams and foster a collaborative, accountable culture.

Responsibilities

• Lead with impact by overseeing inventory management, replenishment, and order fulfillment to meet standards.
• Drive brand presentation through visual merchandising, promotions, and store maintenance.
• Support client experience by delivering exceptional service and achieving store goals.
• Coach and develop team members, guiding them through processes, selling behaviors, and performance metrics.
• Foster inclusivity and teamwork to empower everyone.
• Uphold Sephora standards by following policies and ensuring a safe, enjoyable shopping experience.

Skills

Leadership

Coaching

Communication

Time management

Interpersonal skills

Organizational skills

Problem solving

Team motivation

Job description

Sephora in Short Pump, VA is seeking an Operations Leader to drive store operations and coach the team. You’ll oversee inventory, replenishment, and order fulfillment while ensuring Sephora standards are met and the client experience shines.

The role emphasizes leadership, training, and collaboration to deliver sales goals in a fast-paced retail environment, with full-time hours and flexible scheduling in peak periods.