Store Operations Leader in Training

truenorth Convenience Stores; Grayslake (IL); On-site; USD 42,000 - 56,000; Full time

Job summary

truenorth Convenience Stores in Grayslake, IL is seeking an Assistant Manager to oversee daily store operations, mentor staff, and manage scheduling. The role emphasizes leadership, guest experience, and operational controls to ensure smooth, efficient service.

You will lead shifts, train team members, and ensure compliance with policies while supporting Store Manager and Operations goals. The position requires availability for full-time hours and a strong focus on customer service and safety.

Qualifications

• Must have strong leadership and customer service skills.
• Experience supervising staff is preferred.
• Proficient with POS transactions and cash handling.

Responsibilities

• Oversee daily store operations and staffing needs.
• Lead shifts as manager-on-duty, ensuring smooth flow.
• Train and develop team members, provide feedback.
• Ensure cash controls, inventory, and safety standards.
• Deliver a fast, friendly, and clean guest experience.
• Handle customer concerns and operate with policy adherence.

Skills

Leadership

Customer service

Cash handling

Training

Education

High school diploma

Tools

POS system

Job description

truenorth Convenience Stores in Grayslake, IL is seeking an Assistant Manager to oversee daily store operations, mentor staff, and manage scheduling. The role emphasizes leadership, guest experience, and operational controls to ensure smooth, efficient service.

You will lead shifts, train team members, and ensure compliance with policies while supporting Store Manager and Operations goals. The position requires availability for full-time hours and a strong focus on customer service and safety.