Operations Leader in Training

truenorth Convenience Stores; Marinette (WI); On-site; USD 21,000 - 28,000; Full time

Job summary

truenorth Convenience Stores in Wisconsin seeks an Assistant Manager to oversee daily store operations, including hiring, training, and scheduling. You will lead shifts, ensure expert customer service, and manage cash handling and inventory tasks to deliver a fast, friendly guest experience.

Responsibilities include acting as manager-on-duty, coaching the team, and maintaining safety and cleanliness across interior and exterior areas. Strong supervisory experience is preferred.

Qualifications

• Must hold a high school diploma or equivalent.
• Prior customer service or cashier experience.
• Previous supervisory experience preferred.

Responsibilities

• Provide active, visible floor leadership during shifts and support team members in real time.
• Provide prompt, courteous customer service in line with company standards.
• Accurately process customer transactions using point-of-sale systems.
• Maintain a clean, safe, and organized store environment.
• Perform assigned food service tasks following food safety guidelines where applicable.
• Oversee store duties to support daily operations.
• Act as manager-on-duty during assigned shifts and assume full shift responsibility.
• Direct and assign work to CSRs to ensure efficient operations.
• Coach, guide, and correct performance in real time.
• Ensure compliance with policies, safety standards, and cash-handling rules.
• Serve as primary contact for customer issues and emergencies.
• Document shift activities and communicate follow-up needs.

Education

High school diploma or equivalent

Job description

truenorth Convenience Stores in Wisconsin seeks an Assistant Manager to oversee daily store operations, including hiring, training, and scheduling. You will lead shifts, ensure expert customer service, and manage cash handling and inventory tasks to deliver a fast, friendly guest experience.

Responsibilities include acting as manager-on-duty, coaching the team, and maintaining safety and cleanliness across interior and exterior areas. Strong supervisory experience is preferred.