Store Operations Leader — Health & Customer Service

CVS Health Corporation; Ashburn (VA); On-site; USD 28,000 - 47,000; Full time

Job summary

CVS Health Corporation is seeking an Operations Manager to lead store execution and performance, driving customer service and loyalty. Reporting to the Store Manager, you will build an engaged team and lead by example to ensure smooth daily operations.

The role emphasizes people leadership, inventory and financial management, and implementing store policies. A strong focus on customer service and cross-functional collaboration is required, with a full-time schedule and potential for flexible

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

Skills

Deductive reasoning

Analytical skills

Advanced communication

Leadership

Schedule flexibility

Overtime availability

Education

High School Diploma or Equivalent

Job description

CVS Health Corporation is seeking an Operations Manager to lead store execution and performance, driving customer service and loyalty. Reporting to the Store Manager, you will build an engaged team and lead by example to ensure smooth daily operations.

The role emphasizes people leadership, inventory and financial management, and implementing store policies. A strong focus on customer service and cross-functional collaboration is required, with a full-time schedule and potential for flexible