Store Operations Leader & Guest Experience Coach

majorsmanagement; Centerburg (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Weekly pay

On-Demand Pay

Full benefits

401(k) matching

PTO

Career growth

Job summary

Majors Management - MAPCO is hiring an Assistant Store Manager to oversee daily store operations onsite in a fast-paced retail environment. You will lead a team, train staff, and ensure top-tier guest experience while meeting sales goals.

You will foster a guests-first culture, model energy and teamwork across locations, and drive organized operations with strong focus on execution and expense management.

Qualifications

• Must have a people first mentality; every team member and guest deserve a great experience.
• Skillful communicator with ability to communicate complex issues in an easily understood manner.
• Ability to plan, prioritize, and effectively deal with ambiguity in a fast-paced environment, with energy, drive and a focus on execution.
• Good business acumen.
• Ability to work a flexible schedule of days, nights, weekends and holidays.
• Must have a valid driver’s license and satisfactory MVR.
• Availability to be on call 24/7.

Responsibilities

• Manage day to day store operations, including building, training, and developing a team that will provide consistent superior guest experience
• Foster a culture where the primary focus will always be on the guests’ needs
• Serve as a role model to team members in and outside of stores by consistently presenting a high energy, friendly attitude to team members and guests
• Create an organized and process-oriented environment
• Communicate company objectives as necessary so that the store team understand how the company strategy fits into their day-to-day operations
• Clearly set expectations with employees and track results
• Focus on execution and creating a systems culture in your store
• Discipline to optimize results by efficient expense spending and thorough planning
• Assist with monitoring financials and sales to understand current business
• Assist with forecasting and analysis of business trends and functions within payroll, loss prevention, and controllable expenses in order to maximize store performance and profitability

Skills

People-first mindset

Strong communicator

Planning & prioritization

Ambiguity tolerance

Education

High School diploma or GED

Job description

Majors Management - MAPCO is hiring an Assistant Store Manager to oversee daily store operations onsite in a fast-paced retail environment. You will lead a team, train staff, and ensure top-tier guest experience while meeting sales goals.

You will foster a guests-first culture, model energy and teamwork across locations, and drive organized operations with strong focus on execution and expense management.