Store Operations Leader - Front End & Pharmacy

Walgreens; Naples (FL); On-site; USD 45,000 - 71,550; Full time

Job summary

Walgreens is seeking a senior-store operations leader to supervise customer service associates and manage the front end of the store, including pharmacy operations. The role supports the Store Manager, with alternate scheduling and shared responsibilities to ensure overall store performance.

Responsibilities include leading recruitment, training, performance management, inventory oversight, and adherence to company policies.

Qualifications

• Leads and trains store team members, including recruitment, hiring, performance management, and discipline.
• Supports Store Manager to achieve company deliverables and oversees front end and pharmacy operations.
• Manages scheduling, cash handling, inventory, and compliance with policies and laws.

Responsibilities

• Engage customers and resolve complaints to ensure a positive experience.
• Coach and develop front-end and pharmacy teams to improve service metrics.
• Analyze store performance and drive actions for sales and profitability.

Skills

Leadership

Communication

Business acumen

Operational oversight

Customer service

Education

Bachelor’s degree

Walgreens Leadership training/Internship

High School Diploma/GED + 2 years supervisory

Job description

Walgreens is seeking a senior-store operations leader to supervise customer service associates and manage the front end of the store, including pharmacy operations. The role supports the Store Manager, with alternate scheduling and shared responsibilities to ensure overall store performance.

Responsibilities include leading recruitment, training, performance management, inventory oversight, and adherence to company policies.