Store Operations Leader — Elevate Customer Experience

Family Dollar; Berwick (Columbia County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Berwick, PA is seeking a full-time store manager to oversee day-to-day operations, supervise associates, and ensure store standards. You will lead opening and closing procedures, organize merchandise, and uphold safety and loss prevention policies.

The role requires strong communication, customer service, and leadership skills; prior retail management preferred. You will coordinate with the Store Manager, handle payroll and scheduling, and ensure a clean, welcoming environment.

Qualifications

• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Must be able to lift up to 55 lbs. and perform physically demanding tasks.
• Store management experience in retail, grocery, or drug store environment is preferred.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Communication

Interpersonal skills

Written skills

Teamwork

Problem solving

Decision making

Education

High school diploma

Job description

Family Dollar in Berwick, PA is seeking a full-time store manager to oversee day-to-day operations, supervise associates, and ensure store standards. You will lead opening and closing procedures, organize merchandise, and uphold safety and loss prevention policies.

The role requires strong communication, customer service, and leadership skills; prior retail management preferred. You will coordinate with the Store Manager, handle payroll and scheduling, and ensure a clean, welcoming environment.