Store Operations Leader - Drive Service & Growth

CVS Health; Dallas (TX); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Job summary

CVS Health in Dallas, TX is seeking an Operations Manager to support the Store Manager in leading a CVS/pharmacy store, driving store execution and customer service excellence. You will build a engaged team, supervise daily activities, and collaborate on plans to improve operations.

The role requires a full-time flexible schedule, including mornings, overnights and weekends. Strong leadership and communication skills are essential, with a commitment to safety and quality.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Lead others and work effectively with store crews
• Supervise, assign and direct activities of the store’s crew
• Effectively communicate information to store crew and supervisors in an open and timely manner
• Support Store Manager with actions plans for operational and service improvement
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (greet, offer help, and thank)

Skills

Analytical skills

Communication

Flexibility

Education

High School Diploma Or Equivalent

Job description

CVS Health in Dallas, TX is seeking an Operations Manager to support the Store Manager in leading a CVS/pharmacy store, driving store execution and customer service excellence. You will build a engaged team, supervise daily activities, and collaborate on plans to improve operations.

The role requires a full-time flexible schedule, including mornings, overnights and weekends. Strong leadership and communication skills are essential, with a commitment to safety and quality.