Store Operations Leader: Drive Service & Growth

CVS Health; Valley Springs (CA); On-site; USD 30,000 - 49,000; Full time

Job summary

CVS Health is seeking an Operations Manager to support store leadership, drive store execution, and build consumer loyalty through exceptional service. You will oversee staff, manage staffing and development, and contribute to financial operations under the Store Manager’s supervision.

The role emphasizes supervision, strategic operation, and customer-centric leadership, with a focus on maintaining high service standards and a productive team in a CVS/pharmacy environment.

Qualifications

• Deductive reasoning ability and strong analytical skills are required.
• Good communication, leadership, supervision and influencing abilities are needed.
• Retail management experience is preferred.

Responsibilities

• Lead others and work effectively with store crews.
• Supervise, assign and direct activities of the store's crew.
• Communicate information to store crew and supervisors openly and timely.
• Support Store Manager with actions plans for operational and service improvement.
• Assist customers with questions, problems and complaints and uphold CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Leadership

Supervision

Influencing

Retail management

Education

High school diploma or equivalent

Job description

CVS Health is seeking an Operations Manager to support store leadership, drive store execution, and build consumer loyalty through exceptional service. You will oversee staff, manage staffing and development, and contribute to financial operations under the Store Manager’s supervision.

The role emphasizes supervision, strategic operation, and customer-centric leadership, with a focus on maintaining high service standards and a productive team in a CVS/pharmacy environment.