Retail Assistant Manager — Operations & Customer Service

R301US Hibbett Retail, Inc.; Bossier City (LA); On-site; USD 17,000 - 19,000; Full time

Job summary

R301US Hibbett Retail, Inc. in Bossier City, LA seeks an Assistant Manager to support Store Manager in daily operations and to serve customers with outstanding service. The role requires knowledge of store departments and adherence to visual and policy standards.

You will help with selling, restocking, merchandising, ordering, and scheduling, while taking on Store Manager responsibilities in their absence and assisting with recruiting and training of staff.

Qualifications

• Experience in a retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to manage a team and meet goals and profits.
• Self-starter with initiative to take on tasks.
• Strong attention to detail with multitasking.
• Team-player with passion for outstanding service and selling.

Responsibilities

• Assist Store Manager in controlling store assets.
• Establish action plans for selling, restocking, merchandising, ordering, scheduling.
• Take responsibility for the store in the absence of the Store Manager.
• Recruit, train, and evaluate store personnel.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to meet department responsibilities.
• Keep Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties and learn Store Manager responsibilities.
• Deliver extraordinary customer service per policy manuals.
• Promote and sell services and merchandise.
• Uphold company policies and standards.
• Protect assets and financial information; report potential fraud risk.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced environment

Team leadership

Initiative

Attention to detail

Team player

Job description

R301US Hibbett Retail, Inc. in Bossier City, LA seeks an Assistant Manager to support Store Manager in daily operations and to serve customers with outstanding service. The role requires knowledge of store departments and adherence to visual and policy standards.

You will help with selling, restocking, merchandising, ordering, and scheduling, while taking on Store Manager responsibilities in their absence and assisting with recruiting and training of staff.