Store Operations Leader: Develop Teams & Drive Results

City Market; Montrose (CO); In loco; USD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

City Market in Montrose, CO seeks an experienced store operations leader to assist the Store Manager in daily oversight across departments, scheduling, and customer service. The role emphasizes coaching, performance reviews, budgeting discussions, and driving sales while controlling costs.

The ideal candidate has a high school diploma, at least 1 year in a department management or equivalent role, and proven ability to lead teams, analyze KPIs, and deliver exceptional customer experiences in a

Competenze

• Must have high school diploma or GED.
• 1 year of experience as department manager, service manager, or equivalent.
• Experience leading, coaching, and developing associates to achieve goals in a fast-paced retail environment.
• Experience using KPIs, metrics, and data insights to identify opportunities and support decisions.
• Proven ability to collaborate across departments and influence others to drive store performance.

Mansioni

• Assist store manager and associates in creating a favorable customer shopping experience.
• Assist Store Manager in leading teams in merchandising and operating initiatives.
• Assist in communicating survey results and action plans to associates.
• Identify store opportunities and develop timely solutions with department heads.
• Role model exceptional customer service and address issues/concerns.
• Manage total store operations in the store manager's absence.
• Help achieve weekly, period, and annual sales and budget targets.
• Drive sales with department managers to maximize profits and reduce shrink.
• Participate in budgeting discussions for sales, labor, and expenses.

Conoscenze

Customer service

Team leadership

KPIs & data insights

Cross-department collaboration

Communication

Formazione

High school diploma/GED

Strumenti

POS systems

Descrizione del lavoro

City Market in Montrose, CO seeks an experienced store operations leader to assist the Store Manager in daily oversight across departments, scheduling, and customer service. The role emphasizes coaching, performance reviews, budgeting discussions, and driving sales while controlling costs.

The ideal candidate has a high school diploma, at least 1 year in a department management or equivalent role, and proven ability to lead teams, analyze KPIs, and deliver exceptional customer experiences in a