Store Operations Leader: Customer Experience & Growth

CVS Health; Sea Isle City (NJ); On-site; USD 29,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement options

Job summary

CVS Health in Sea Isle City, NJ is seeking an Operations Manager to join the Store Management team. You will drive store execution and performance, build consumer loyalty, and lead a productive store team under the Store Manager's supervision.

The role emphasizes customer service excellence, staffing, training, and financial management. Essential duties include leading staff, supervising crew activities, and communicating openly to improve operations.

Qualifications

• Deductive reasoning ability and advanced analytical skills.
• Excellent communication, leadership, supervision, and influencing skills.

Responsibilities

• Lead others and work effectively with store crews.
• Supervise, assign and direct activities of the store’s crew.
• Communicate information openly and timely to the crew and supervisors.
• Support Store Manager with action plans for operational and service improvement.
• Assist customers with questions, problems and complaints.
• Promote CVS customer service culture.

Skills

Deductive reasoning

Advanced communication

Leadership

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health in Sea Isle City, NJ is seeking an Operations Manager to join the Store Management team. You will drive store execution and performance, build consumer loyalty, and lead a productive store team under the Store Manager's supervision.

The role emphasizes customer service excellence, staffing, training, and financial management. Essential duties include leading staff, supervising crew activities, and communicating openly to improve operations.