Store Operations Leader — Customer Experience

Dirtcheapfunfun; Washington (MO); On-site; USD 36,400 - 45,500; Full time

Job summary

Wallis Companies seeks an Assistant Manager in Washington, MO to deliver an exceptional customer experience, support leadership, and train staff. You will stand in for the Store Manager when needed and handle scheduling, SOP adherence, and daily operations to ensure profitability and safety.

The role requires strong communication, reliability, and a proactive approach to team development, with a focus on policy compliance and excellent service.

Qualifications

• Must be able to work an irregular schedule, including 50+ hours per week and some evenings/weekends.
• Ability to read, write, speak, and understand English fluently for effective communication.
• Experience in convenience store or retail supervisory role is a plus.

Responsibilities

• Provide customers with an exceptional buying experience.
• Assist with leadership and staff training when managers are absent.
• Prepare work schedules and oversee payroll accuracy.
• Ensure compliance with food service protocol and safety standards.
• Maintain regular attendance and uphold company policies.

Skills

Leadership

Customer service

Communication

Team development

Education

High School diploma or equivalent

Associate’s or Bachelor’s degree

Tools

Cash Register

Microsoft Office

Computer

Job description

Wallis Companies seeks an Assistant Manager in Washington, MO to deliver an exceptional customer experience, support leadership, and train staff. You will stand in for the Store Manager when needed and handle scheduling, SOP adherence, and daily operations to ensure profitability and safety.

The role requires strong communication, reliability, and a proactive approach to team development, with a focus on policy compliance and excellent service.