Store Leadership Coach — Drive Sales & Service Excellence

WSS; Dallas (TX); On-site; USD 23,000 - 24,000; Full time

Job summary

WSS is seeking an Assistant Manager to lead and develop Team Members, delivering excellent customer service while maintaining store operations and policies. The role requires acting as Manager on Duty in the absence of the Store Manager and ensuring standard operating procedures are followed.

The ideal candidate will have strong leadership, communication, and problem-solving skills, plus a track record of driving sales and maintaining a safe, organized store environment.

Qualifications

• Requires high school diploma and 3+ years retail management experience.
• Strong leadership, communication, and customer service skills.
• Proficiency in Microsoft Office, POS and time-keeping systems.

Responsibilities

• Lead and develop Team Members to deliver customer service and drive sales.
• Coach and motivate the team to meet sales and productivity goals.
• Ensure store operations, pricing, inventory, and security procedures are followed.

Skills

Team leadership

Customer service

Communication

Education

High school diploma

Tools

Microsoft Office

POS systems

Time keeping systems

Job description

WSS is seeking an Assistant Manager to lead and develop Team Members, delivering excellent customer service while maintaining store operations and policies. The role requires acting as Manager on Duty in the absence of the Store Manager and ensuring standard operating procedures are followed.

The ideal candidate will have strong leadership, communication, and problem-solving skills, plus a track record of driving sales and maintaining a safe, organized store environment.