Store Operations Leader — Customer Experience

Dollar Tree, Inc.; Charlotte (NC); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Charlotte, NC is seeking an Assistant Store Manager to help oversee daily store operations, elevate customer service, and support team development. You will assist with merchandising, scheduling, and loss prevention while coordinating with the Store Manager.

The role requires a high school diploma, prior retail management experience preferred, and the ability to lift up to 55 lbs. You will lead store associates, ensure safety and policy compliance, and contribute to a

Qualifications

• High school diploma or equivalent required.
• Store management experience in retail, grocery, or drugstore preferred.
• Ability to lift up to 55 lbs and stand/walk frequently.
• Strong communication and leadership skills.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions.
• Assist in organizing merchandise from delivery to stockroom and sales floor.
• Perform opening and closing procedures as needed.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise, processing damaged goods, payroll records, scheduling, and cash handling.
• Ensure store areas are well-stocked, clean, and organized.
• Protect company assets, including store cash.
• Supervise, train, and develop Store Associates.
• Maintain a safe, respectful environment for customers and staff.

Skills

High school diploma

Store management

Customer service

Problem solving

Communication

Team leadership

Education

High School Diploma or equivalent

Job description

Dollar Tree, Inc. in Charlotte, NC is seeking an Assistant Store Manager to help oversee daily store operations, elevate customer service, and support team development. You will assist with merchandising, scheduling, and loss prevention while coordinating with the Store Manager.

The role requires a high school diploma, prior retail management experience preferred, and the ability to lift up to 55 lbs. You will lead store associates, ensure safety and policy compliance, and contribute to a