Store Operations Leader: Build Teams, Drive Results

Academy Sports + Outdoors; Portland (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Academy Sports + Outdoors is seeking an Operations Manager to lead store-level operations, drive sales performance, and coach a team across departments. You will ensure safety standards, customer service excellence, and efficient daily execution on the sales floor.

You will collaborate with Store Directors and managers to set priorities, manage inventory flow, labor planning, and merchandising execution, developing leadership capabilities for broader responsibilities.

Qualifications

• Bachelor’s degree preferred.
• Minimum of 3 years of relevant leadership or management experience.
• Demonstrated success leading departments of up to 40 team members while driving operational excellence and achieving sales targets.
• Strong leadership and coaching skills with the ability to develop people.
• Solid business acumen with the ability to interpret operational and financial data.
• Effective verbal and written communication skills.
• Experience with inventory systems, order processing, payroll systems, and Microsoft Office.
• Sound judgment and decision‑making skills in a fast‑paced environment.
• Ability to complete and maintain required certifications, including Firearms Sales and Power Industrial Truck.
• Comfortably manage and audit firearm sales, ensuring all transactions meet federal and state requirements through accurate completion of ATF Form 4473, background check verification, and final approval.

Responsibilities

• Lead store operations and ensure a strong store experience.
• Partner with store leaders to plan priorities, coach team members, and respond quickly to business needs.
• Translate strategy into actionable plans on the sales floor and across departments.
• Develop leadership capability and elevate operational excellence for broader responsibilities.

Skills

Leadership

Retail Operations

Customer Service

Workforce Management

Driving Results

Education

Bachelor’s degree (related field)

Tools

Microsoft Office

Inventory systems

Payroll systems

Job description

Academy Sports + Outdoors is seeking an Operations Manager to lead store-level operations, drive sales performance, and coach a team across departments. You will ensure safety standards, customer service excellence, and efficient daily execution on the sales floor.

You will collaborate with Store Directors and managers to set priorities, manage inventory flow, labor planning, and merchandising execution, developing leadership capabilities for broader responsibilities.