Store Operations Leader – Beauty Retail

Sephora USA, Inc; Austin (TX); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Job summary

Sephora USA, Inc. is seeking an Operations Leader in Austin to drive store efficiency and an exceptional client experience. You will lead the operations team, oversee inventory and merchandising, and coach team members to perform at their best.

In this role you will manage inventory, support visual presentation, and partner with staff to meet store goals. The position includes full-time hours and a comprehensive benefits package.

Qualifications

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success.

Responsibilities

• Oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met.
• Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
• Partner with the team to deliver exceptional service and contribute to achieving store goals.
• Guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives.
• Help promote a culture of openness where everyone feels empowered.
• Follow company policies and help create a safe and enjoyable shopping experience for all.

Skills

Leadership

Coaching

Communication

Time management

Problem-solving

Organization

Job description

Sephora USA, Inc. is seeking an Operations Leader in Austin to drive store efficiency and an exceptional client experience. You will lead the operations team, oversee inventory and merchandising, and coach team members to perform at their best.

In this role you will manage inventory, support visual presentation, and partner with staff to meet store goals. The position includes full-time hours and a comprehensive benefits package.