Store Operations Leader

Hy-Vee; Vermillion (SD); Vor Ort; USD 70.000 - 100.000; Vollzeit

Zusammenfassung

Hy-Vee is seeking a Manager of Store Operations in Vermillion, SD to support the Store Director in overseeing daily store functions, ensuring excellent customer service, and achieving sales and operational goals. You will lead and develop a high-performing team, model Hy-Vee’s values, and drive efficient workflows in a fast-paced grocery environment.

Responsibilities include coaching staff, opening/closing procedures, scheduling, inventory control, merchandising, and ensuring a safe, clean

Qualifikationen

• High School or equivalent experience.
• Over five years of similar or related managerial experience.
• Dale Carnegie and perimeter department training.

Aufgaben

• Assist in supervising and directing all store employees, ensuring alignment with company goals and standards.
• Provide coaching, training, and development opportunities for employees to build a strong, high-performing team.
• Handle employee relations issues, including conflict resolution, with support from the Store Director and HR as needed.
• Act as a role model for excellent customer service and teamwork.
• Maintains a positive attitude and creates an environment that nurtures positive employee morale, friendliness and fun.
• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Assist in managing store operations, including opening and closing procedures, scheduling, inventory control, and ensuring a clean, organized, and safe store environment.
• Coordinate and oversee daily workflows to maximize productivity and efficiency.
• Ensure all equipment and store systems are functioning properly and coordinate repairs as needed.
• Collaborate with the Store Director to develop and implement strategies for growth and efficiency.
• Coordinates and participates in the recruiting, hiring, orientation, and training of store employees and is responsible to reflect the diversity of the communities in which they serve.
• Smiles and greets customers in a friendly manner.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assist customers by: escorting them to the products they’re looking for; securing products that are out of reach; loading or unloading heavy items; making note of and passing along customer suggestions or requests; performing other tasks in every way possible to enhance the shopping experience.
• Assists in determining the appropriate balance between customer service and cost of labor for their market.
• Fosters a positive, inclusive, and results-driven work environment.
• Helps develop pricing structure and merchandising to plan and meet established goals.
• Assists department heads to develop appropriate criteria to meet their individual department goals.
• Assist in overseeing merchandising efforts, ensuring shelves are stocked, displays are appealing, and pricing is accurate.
• Help manage inventory levels, including ordering and restocking, to minimize waste and prevent out-of-stocks.
• Support the execution of promotional strategies and seasonal displays.
• Represents the company in a positive manner and participates in local and company-wide community activities.
• Encourages employee involvement in company-wide activities as well as local and company-wide community activities.
• Helps to ensure the store’s procedures are in place regarding safeguarding of financial assets.
• Reviews competitors pricing and stays abreast of new items on a regular basis.
• Maintains store operations in accordance with Hy-Vee’s policies, individual store guidelines, and procedure manual, Code of Ethics, and any applicable local, state and federal laws. Adheres to company policies and individual store guidelines.
• Monitor and maintain compliance with company policies, procedures, and applicable regulations.
• Reports to work when scheduled and works expected number of hours.

Kenntnisse

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Ausbildung

High School or equivalent

Dale Carnegie training

Perimeter department training

Jobbeschreibung

Hy-Vee is seeking a Manager of Store Operations in Vermillion, SD to support the Store Director in overseeing daily store functions, ensuring excellent customer service, and achieving sales and operational goals. You will lead and develop a high-performing team, model Hy-Vee’s values, and drive efficient workflows in a fast-paced grocery environment.

Responsibilities include coaching staff, opening/closing procedures, scheduling, inventory control, merchandising, and ensuring a safe, clean