Store Operations Leader

Sampson-bladen Oil Company Incorporated; Raleigh (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Sampson-bladen Oil Company Incorporated is seeking a Customer Service Representative and Assistant Manager who can perform all duties described in the CSR and Assistant Manager sections of the Operations Policy and Procedures Manual. The role combines customer service with supervisory responsibilities, including recruiting, interviewing, hiring, training, and preparing daily reports.

Essential duties include operating Point of Sale equipment, processing Credit/Debit transactions, Lotto, Lottery,

Qualifications

• Must read and interpret documents and department manuals.
• Ability to read, write and comprehend simple instructions and memos.
• Strong communication and teamwork capabilities.
• Ability to apply basic cash and inventory control procedures.
• Prior Assistant Manager experience with SBOC/Han-Dee Hugo’s is preferred.
• Some computer skills required.

Responsibilities

• Perform CSR duties and Assistant Manager duties per policy manuals.
• Recruit, interview, hire, train, and prepare daily reports.
• Operate POS equipment and process cash, cards, Lotto, Lottery, fuel and ATM transactions.
• Keep store stocked and fronted with signage, and handle bank deposits.
• Resolve personnel issues and address customer complaints professionally.

Skills

Communication skills

Teamwork

Computer literacy

Numeracy

Reading in English

Cash handling

Job description

Sampson-bladen Oil Company Incorporated is seeking a Customer Service Representative and Assistant Manager who can perform all duties described in the CSR and Assistant Manager sections of the Operations Policy and Procedures Manual. The role combines customer service with supervisory responsibilities, including recruiting, interviewing, hiring, training, and preparing daily reports.

Essential duties include operating Point of Sale equipment, processing Credit/Debit transactions, Lotto, Lottery,