Store Operations Lead: Scheduling, Budget & Guest Experience

lululemon; Chattanooga (TN); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Extended health and dental benefits

Mental health plans

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

Mentorship programs

Job summary

lululemon seeks an Assistant Manager, Operations to help ensure smooth store operations, manage payroll, budgets, inventory, vendor relations, and facilities. You will write the weekly team schedule and handle people-related admin tasks, while driving operational projects at the store level.

The role emphasizes inclusivity, leadership, and a strong focus on guest experience, safety, and performance within a dynamic retail environment.

Qualifications

• 1 year experience managing business operations and administration, including scheduling and management of designated labor hours and managing projects or processes.

Responsibilities

• Implement the Store Manager's Operations vision for the store.
• Plan and prepare weekly team member schedule according to labor requirements, availability, and budget considerations.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests.
• Review, monitor, and partner with Store Manager to manage the budget and other business data and metrics (e.g., P&L statement, expenses) and inform planning processes (e.g., quarterly business review and sales planning).
• Provide retail floor leadership to team members, including planning retail floor coverage and making decisions to maintain efficiency and effectiveness of retail floor operations.
• Support sell-through management by ensuring accuracy of inventory counts and coordinating labor hours to efficiently receive product deliveries.
• Execute company-level operations-focused directives, projects, and initiatives (e.g., from the SSC).
• Understand and adhere to people safety policies and procedures to maintain a safe work environment.
• Perform work in accordance with applicable policies, procedures, and laws or regulations.

Skills

Leadership

Collaboration

Decision Making

Strategic Thinking

Business Acumen

Interactive Communication

Inclusion & Diversity

Integrity

Adaptability/Agility

Education

High school diploma / GED

Bachelor's degree or equivalent

Job description

lululemon seeks an Assistant Manager, Operations to help ensure smooth store operations, manage payroll, budgets, inventory, vendor relations, and facilities. You will write the weekly team schedule and handle people-related admin tasks, while driving operational projects at the store level.

The role emphasizes inclusivity, leadership, and a strong focus on guest experience, safety, and performance within a dynamic retail environment.