Retail Store Ops Lead - Assistant Manager

Chestnut Petroleum; City of Poughkeepsie (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health coverage

401(k) with company match

Professional development

Job summary

Chestnut Group is hiring an Assistant Manager to support daily operations at our NY convenience store and fuel site. You will assist with scheduling, training, and ensuring top customer service while upholding cash handling and POS processes.

The role requires leadership, strong communication, and the ability to manage store standards, inventory, and profitability. This is an in-person, fast-paced position with a focus on teamwork and excellence.

Qualifications

• Previous experience in retail, convenience store, customer service, or shift leadership roles preferred.
• Experience with cash handling, POS systems, and retail operations.
• Strong leadership, communication, and organizational skills.
• Ability to work in a fast-paced retail environment.
• Strong problem-solving and customer service skills.
• Ability to support and motivate team members.

Responsibilities

• Assist the Store Manager in the daily management and operations of the convenience store and fuel station.
• Support and enforce store policies, procedures, and operational standards.
• Assume Store Manager responsibilities when the manager is unavailable.
• Assist with employee scheduling, training, and shift management.
• Provide prompt, courteous customer service and professionally resolve customer concerns.
• Assist with daily bookkeeping, cash handling, deposits, invoicing, and gas pricing surveys.
• Support inventory control by ensuring merchandise is stocked, rotated, and maintained.
• Help maintain a clean, organized, and visually appealing store and fuel station.
• Monitor store performance by helping control expenses, maximize profitability, and minimize losses.
• Assist with time and attendance tracking for payroll processing.
• Communicate employee relations issues or operational concerns to store leadership.
• Prepare operational or performance reports as requested by management.
• Support store team members and maintain a positive, team-oriented environment.
• Perform the essential duties and responsibilities of Retail Team Members when needed

Skills

Retail leadership

Customer service

Cash handling

POS systems

Communication

Organizational skills

Team motivation

Tools

POS systems

Job description

Chestnut Group is hiring an Assistant Manager to support daily operations at our NY convenience store and fuel site. You will assist with scheduling, training, and ensuring top customer service while upholding cash handling and POS processes.

The role requires leadership, strong communication, and the ability to manage store standards, inventory, and profitability. This is an in-person, fast-paced position with a focus on teamwork and excellence.