Store Operations Lead — Pharmacy & Front End Excellence

Walgreens

Birmingham (MI)

On-site

USD 45,000 - 72,000

Full time

14 days+

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Job summary

Walgreens in Birmingham, MI is seeking a Store Operations Manager to supervise customer service associates and the front end of the store, while supporting the Pharmacy and Retail Store operations. You will work with the Store Manager on a schedule, delegate daily tasks, and step in during absences to maintain merchandising, asset protection, and profitability.

You will lead customer service excellence, coach team members, monitor metrics, manage cash handling and inventory, and ensure

Qualifications

Bachelor’s degree or higher or completion of Walgreens Community Internship Program.
High School Diploma/GED and two years of supervisory experience.
Demonstrated leadership abilities including business ethics, self-motivation, and strong communication skills.

Responsibilities

Supervise front end and pharmacy operations; assign daily activities and schedules.
Coach and monitor customer service performance; drive improvements in customer experience metrics.
Ensure merchandising, asset protection, and profitability of the store.
Collaborate with external partners and support community outreach opportunities.
Manage cash handling processes and inventory; ensure compliance with company policies and laws.