Store Operations Lead - Path to Leadership

Domino's Pizza; Capshaw (AL); On-site; USD 42,000 - 52,000; Full time

Job summary

Domino's Pizza Team DAKS in Alabama is seeking a Store Assistant Manager to help lead daily store operations, ensure excellent service, and uphold food safety standards.

You will collaborate with the General Manager, supervise staff, manage inventory, handle customer concerns, and step in as acting GM when needed. The role offers hands-on training and progression toward store leadership.

Qualifications

• Experience in a fast-paced, customer service environment.
• Strong leadership and coaching abilities.
• Excellent communication with customers and staff.
• Knowledge of safety and sanitation practices.
• Must be at least 18 years old.

Responsibilities

• Assist the General Manager in all aspects of restaurant operations.
• Supervise and train team members, provide feedback and coaching.
• Maintain a clean and organized work environment, follow safety guidelines.
• Manage customer complaints and ensure satisfaction.
• Contribute to developing strategies to improve restaurant performance.
• Handle administrative tasks and inventory management.
• Act as General Manager in the GM's absence.

Skills

Leadership

Customer service

Communication

Multitasking

Food safety

Job description

• Job Category Org: Store Assistant Manager

Company Description

Domino’s Pizza Team DAKS is looking for enthusiastic and dedicated individuals to join our team! We own and operate Domino's Pizza stores across Texas, Alabama, Tennessee, and Mississippi. At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.

Job Description

Domino's Pizza Assistant Managers play a critical role in ensuring the smooth operation of the store. They work closely with the General Manager and other team members to maintain high standards of customer service, product quality, and operational efficiency. This role is a steppingstone for aspiring managers, offering valuable experience, and training for future leadership positions within the company.

Responsibility

• Assisting the General Manager in managing all aspects of restaurant operations, including customer service, food preparation, inventory control, and staff scheduling.
• Supervising and training team members, ensuring they adhere to company policies and procedures, and providing feedback and coaching.
• Maintaining a clean and organized work environment, following safety and sanitation guidelines.
• Managing customer complaints and ensuring customer satisfaction.
• Contributing to the development and implementation of strategies to improve restaurant performance and achieve goals.
• Performing administrative tasks and inventory management.

Assume the role and responsibilities of acting General Manager (GM) in the GM's absence, ensuring continuity of operations.

Qualifications

• Previous experience in a fast-paced, customer service-oriented environment, ideally in the food service industry.
• Strong leadership skills, with the ability to motivate and inspire team members.
• Excellent communication and interpersonal skills, with the ability to effectively interact with customers and staff.
• Ability to work independently and manage multiple tasks efficiently.
• Knowledge of food safety and sanitation practices.
• A strong work ethic and a commitment to providing exceptional customer service.
• Must be at least 18 years of age.

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