Store Operations Lead (Part-Time) - Customer Service

dollartree; Des Moines (IA); On-site; USD 42,000 - 56,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Des Moines, IA is seeking an Assistant Store Manager to support daily store operations, customer service, and team development. You will assist with opening/closing, organize merchandise, and help train Store Associates while delivering friendly service to customers.

The role requires a high school diploma (preferred), strong communication skills, and the ability to lift up to 55 lbs. This part-time position offers opportunities to grow within a busy retail environment and

Qualifications

• High school diploma or equivalent preferred; ability to read, interpret, and explain directives.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and perform physical duties (walking, standing, etc.).
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store operations and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery truck to stockroom to sales floor.
• Perform opening and closing procedures as needed.
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, and cash deposits.
• Maintain clean, well-stocked sales floor and stockroom to company standards.
• Protect and secure store assets, including store cash.
• Supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment for customers and staff.
• Adhere to safety guidelines and company policies.

Skills

Store management experience

Communication

Customer service

Team development

Problem solving

Organizational skills

Safety compliance

Education

High school diploma

Job description

Dollar Tree in Des Moines, IA is seeking an Assistant Store Manager to support daily store operations, customer service, and team development. You will assist with opening/closing, organize merchandise, and help train Store Associates while delivering friendly service to customers.

The role requires a high school diploma (preferred), strong communication skills, and the ability to lift up to 55 lbs. This part-time position offers opportunities to grow within a busy retail environment and