Store Operations Lead: Inventory, Pet Care & Guest Experience

PetSmart; Watchung (NJ); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading pet supply retailer is seeking a Retail Operations Supervisor to drive operational excellence in its stores. The role involves overseeing associates, managing inventory, and ensuring a positive pet parent experience. Candidates should have over 2 years of supervisory retail experience and strong communication skills. This position requires flexibility for full-time hours including evenings and weekends.

Qualifications

• 2+ years of retail supervisory experience in a customer-focused environment.
• Full-time availability with flexibility for evenings, weekends, and holidays.
• Ability to react under pressure and maintain composure.

Responsibilities

• Support and guide sales associates in merchandise handling.
• Manage inventory levels and conduct audits.
• Ensure compliance with policies and procedures.

Skills

Retail supervisory experience

Customer focus

Strong communication skills

Organizational skills

Tools

Computer applications

Job description

A leading pet supply retailer is seeking a Retail Operations Supervisor to drive operational excellence in its stores. The role involves overseeing associates, managing inventory, and ensuring a positive pet parent experience. Candidates should have over 2 years of supervisory retail experience and strong communication skills. This position requires flexibility for full-time hours including evenings and weekends.