Store Operations Lead — In-Store Coverage

Family Fare, LLC; Grand Rapids (MI); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Total Rewards benefits package

Job summary

SpartanNash is seeking a store operations associate to support the daily running of a Grand Rapids area location. The role assists in the absence of store leadership to ensure efficient operations and financial soundness during shifts, while completing other duties as assigned.

You will handle cashier and courtesy counter duties, help customers with questions, and maintain knowledge of store layout and product locations.

Qualifications

• High school diploma (preferred).
• One year of retail or related experience preferred.
• Ability to read, write, comprehend, and interpret documents.
• Basic mathematical skills.
• Detail oriented.
• Suggestive Selling/Knowledge of Products.

Responsibilities

• Monitor associate’s adherence to company policies.
• Able to run cashier register and courtesy counter desk and handle customer concerns in efficient manner.
• Understand and be familiar with store layout, location of safety and emergency equipment.
• Conduct regular inspections of all areas, providing feedback to department managers.
• In the absence of the Store Director or specified department manager, will be responsible for time clock maintenance.
• May close store: lock all doors, including receiving, turn off lights, arm store, etc.
• Knowledge of product locations in the store, in order to be able to assist customers.
• Maintain a clean, attractive and well stocked store.
• Follow all PPE and Safety Guidelines.
• Follow all Food Safety and Cleaning Expectations.
• Follow Guest Experience Guidelines.
• May be assigned tasks in other departments based on customer experience need.
• Additional responsibilities may be assigned as needed.

Skills

Customer service

Cashier responsibilities

Attention to detail

Suggestive selling

Reading & math

Education

High School Diploma (preferred)

Tools

Cash register

Job description

SpartanNash is seeking a store operations associate to support the daily running of a Grand Rapids area location. The role assists in the absence of store leadership to ensure efficient operations and financial soundness during shifts, while completing other duties as assigned.

You will handle cashier and courtesy counter duties, help customers with questions, and maintain knowledge of store layout and product locations.