Store Operations Lead: Inventory, Scheduling & Team

Family Fare, LLC; Michigan; On-site; USD 42,000 - 54,000; Full time

Job summary

SpartanNash is seeking a department operations lead to manage day-to-day activities in a retail store in the absence of the department manager. You will ensure staffing, training, and adherence to company standards and KPIs while guiding a team to maintain inventory, quality, and guest experience.

Responsibilities include ordering and safeguarding inventory, validating received orders, supervising stocking and production tasks, and maintaining product knowledge across the store.

Qualifications

• Strong leadership abilities with capability to work in a hands‑on environment.
• Strong written and verbal communication, and bookkeeping skills.
• Good organization, prioritization, decision‑making, problem solving and conflict management skills.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Depending on company location, ability to communicate in Spanish is highly desirable.

Responsibilities

• Be responsible to order and maintain inventory in your department, while utilizing inventory control procedures including proper markdown procedures to minimize known loss and to ensure product freshness and quality.
• Review and validate received orders for amount, quality, count or weight, condition, and ensure all product is stored in appropriate areas.
• Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date sensitive rotation, as well as ensure all spoiled/damaged products are handled per established guidelines.
• Maintain familiarity with all products carried in the department as well as throughout the store.
• Know the ad items, special prices, coupon deals or other features, that apply to the store's sales and rewards programs.
• Assure that the weekly and period Flight Plan are communicated and executed to company expectations and timeline.
• Follow company policies and timelines using the required tools and software to manage scheduling, according to forecasted guidelines.
• Support the department manager in implementing and maintaining work schedules, labor control, overtime control, and payroll expense for the department.
• Implement Our Winning Recipe and model our core values and competencies.
• Support the department manager in being responsible for department management including staffing, training, performance management, and career development of associates.
• Support the department manager in developing and monitoring department goals.
• Support the department manager in developing and monitoring department forecasts, as required.

Skills

Leadership

Communication

Organization

Problem solving

Education

High School Graduate

Tools

Word

Excel

Outlook

PowerPoint

Job description

SpartanNash is seeking a department operations lead to manage day-to-day activities in a retail store in the absence of the department manager. You will ensure staffing, training, and adherence to company standards and KPIs while guiding a team to maintain inventory, quality, and guest experience.

Responsibilities include ordering and safeguarding inventory, validating received orders, supervising stocking and production tasks, and maintaining product knowledge across the store.