Store Operations Lead — Growth & Customer Excellence

O'Reilly Auto Parts; Southington (CT); On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

Competitive wages

Stock Purchase Plan

401k with Employer Contributions

Starting Day One Medical, Dental, & V

Vision Insurance

Tuition Educational Assistance

Career Growth Opportunities

Job summary

O’Reilly Auto Parts is seeking an Assistant Store Manager in Southington, CT. This role supports the Store Manager in sales, customer service, store appearance, and operations, and leads the team during the Store Manager’s absence or opposing shifts.

The position emphasizes delivering excellent customer service, staffing during peak hours, and helping recruit and train team members. Bilingual candidates are encouraged to apply and compensation includes performance premiums.

Qualifications

• Must have bilingual capability encouraged for application.
• Strong customer-service focus and ability to lead a team.

Responsibilities

• Lead store team members to provide excellent customer service to retail and professional customers.
• Supervise customer service levels in the showroom and implement service programs.
• Assist store manager to staff peak hours and achieve team goals, coach and mentor team members.

Skills

Spanish language

Customer service

Team leadership

Education

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Certified Parts Professional Certification

ASE Certification

Job description

O’Reilly Auto Parts is seeking an Assistant Store Manager in Southington, CT. This role supports the Store Manager in sales, customer service, store appearance, and operations, and leads the team during the Store Manager’s absence or opposing shifts.

The position emphasizes delivering excellent customer service, staffing during peak hours, and helping recruit and train team members. Bilingual candidates are encouraged to apply and compensation includes performance premiums.