Store Operations Lead — Full-Time & Customer Experience

CVS Health Corporation; Redwood City (CA); On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health Corporation in Redwood City, CA, is seeking an Operations Manager to drive store execution and performance. You will lead a store team, supervise daily activities, and ensure excellent customer service while aligning with company goals.

The role emphasizes strong communication, leadership, and the ability to adapt schedules, including mornings, overnights, and weekends, to meet business needs. Join a team focused on health and community impact.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Lead others and work effectively with store crews.
• Supervise, assign and direct activities of the store’s crew.
• Effectively communicate information to store crew and supervisors in an open and timely manner.
• Support Store Manager with actions plans for operational and service improvement.
• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture (greet, offer help, and thank).

Skills

Analytical skills

Communication skills

Leadership

Supervision

Flexibility

Education

High school diploma

Job description

CVS Health Corporation in Redwood City, CA, is seeking an Operations Manager to drive store execution and performance. You will lead a store team, supervise daily activities, and ensure excellent customer service while aligning with company goals.

The role emphasizes strong communication, leadership, and the ability to adapt schedules, including mornings, overnights, and weekends, to meet business needs. Join a team focused on health and community impact.