Store Operations Lead - Elevate Team & Guest Experience

Golf Galaxy, LLC; Warrensville Heights (OH); On-site; USD 21,000 - 32,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Store Lead to manage daily operations, uphold brand standards, and guide the teammate experience. You will plan tasks, delegate priorities, and coach the team to deliver exceptional customer service.

This role requires flexible availability including nights, weekends, and holidays. The position offers a competitive starting pay range and a comprehensive benefits package, with pay structured to location and experience.

Qualifications

• Experience in a retail environment with customer-facing duties.
• Ability to coach and lead teammates to meet brand standards.
• Strong interest in providing an excellent customer experience.

Responsibilities

• Manage day-to-day operational aspects of the store department.
• Plan and organize tasks and projects with guidance from management.
• Uphold brand standards, merchandising, and presentation.
• Support hiring, training and cross-training of teammates.
• Comply with loss prevention and audit requirements.

Skills

Retail experience

Customer service

Team leadership

Time management

Job description

DICK'S Sporting Goods is seeking a Store Lead to manage daily operations, uphold brand standards, and guide the teammate experience. You will plan tasks, delegate priorities, and coach the team to deliver exceptional customer service.

This role requires flexible availability including nights, weekends, and holidays. The position offers a competitive starting pay range and a comprehensive benefits package, with pay structured to location and experience.