Store Operations Lead – Elevate Service & Execution

CVS Health; Edison (NJ); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking an Operations Supervisor to support the Store Management team, drive store execution, and build customer loyalty through excellent service. When no manager is onsite, the supervisor leads the store and supervises staff, ensuring opening/closing procedures are completed smoothly.

Key duties include managing crews, coaching, inventory and merchandising, and maintaining confidentiality. The role expects full-time availability with a 40-hour week and a competitive benefits

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills, supervision, and influencing skills.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
• Experience as a retail supervisor.

Responsibilities

• Work effectively with store management and store crews.
• Supervise the store's crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with questions, problems and complaints.
• Promote CVS customer service culture and ensure a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Influencing skills

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health is seeking an Operations Supervisor to support the Store Management team, drive store execution, and build customer loyalty through excellent service. When no manager is onsite, the supervisor leads the store and supervises staff, ensuring opening/closing procedures are completed smoothly.

Key duties include managing crews, coaching, inventory and merchandising, and maintaining confidentiality. The role expects full-time availability with a 40-hour week and a competitive benefits