Store Operations Lead: Drive Service & Performance

Hispanic Alliance for Career Enhancement; Lewiston (ID); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking an Operations Manager to join the Store Management team, driving store execution, customer service, and performance while building loyalty to CVS/pharmacy. You will lead a motivated team, ensure policy adherence, and promote safety and quality across daily operations.

Under supervision of the Store Manager, you will manage staffing, training, inventory, financials, and store policy implementation, while resolving issues and guiding the team toward service excellence and

Qualifications

• Require deductive reasoning, advanced analytical and computer skills.
• Demonstrated leadership, supervision and influencing ability.
• Ability to work a full-time flexible schedule including early morning, overnight and weekend shifts.

Responsibilities

• Lead store crews and communicate information to teams.
• Support Store Manager with action plans for operational and service improvement.
• Oversee sales, inventory, staffing and customer service leadership.
• Handle customer questions and complaints.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Leadership

Supervision

Influencing

Flexible schedule

Education

High school diploma or equivalent

Job description

CVS Health is seeking an Operations Manager to join the Store Management team, driving store execution, customer service, and performance while building loyalty to CVS/pharmacy. You will lead a motivated team, ensure policy adherence, and promote safety and quality across daily operations.

Under supervision of the Store Manager, you will manage staffing, training, inventory, financials, and store policy implementation, while resolving issues and guiding the team toward service excellence and